CallRim

CallRim Terms of Service

Last Updated: 3/1/2025

These Terms of Service ("Terms") govern your use of all services, websites, applications, and related products and platforms provided by CallRim ("CallRim", "we", "us", or "our") (collectively, the "Service"). By accessing or using the Service in any manner, including browsing our website, creating an account, or otherwise interacting with our platforms, you agree to these Terms, our Privacy Policy, and any other policies referenced herein. If you do not agree with these Terms, you must immediately cease use of the Service.

1. Acceptance of Terms

1.1 Binding Agreement. By using our Service, you expressly acknowledge and agree that these Terms form a legally binding agreement between you and CallRim. Your continued use of the Service signifies your acceptance of these Terms, as well as any future modifications.

1.2 No Separate Contract. In the absence of a separate written agreement, these Terms, together with our Privacy Policy and any additional policies incorporated by reference, constitute the entire agreement governing your use of our Service.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Account" means the personal or business account you create to access the Service.
  • "Content" refers to any data, text, images, audio, video, files, or other information you submit, post, or otherwise transmit via the Service.
  • "User" means any individual or entity that accesses or uses the Service.
  • "Service Fee" means any fee or charge, if applicable, associated with your use of the Service.
  • "Deliverables" means any work product, reports, data, or other outputs generated by the Service or provided to you.
  • "Third-Party Materials" includes any software, content, or other materials provided by a third party that may be accessed through the Service.

3. Grant of License and Access

3.1 License. CallRim hereby grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes and in accordance with these Terms. This license does not grant you any rights to copy, modify, distribute, or reverse engineer any part of the Service except as expressly permitted by applicable law or by CallRim in writing.

3.2 Account Creation. In order to access certain features of the Service, you must register and create an Account. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary.

3.3 Security. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must immediately notify CallRim of any unauthorized use or suspected breach of your Account.

3.4 Right to Modify or Suspend Access. CallRim reserves the right to modify, suspend, or terminate your access to the Service at any time, with or without notice, for any reason, including if you violate these Terms.

4. Description of the Service

4.1 Overview. CallRim is a cloud-based digital media management platform designed to enable the secure storage, retrieval, archiving, and management of digital assets—including images, videos, call recordings, emails, and other communications. The Service is intended to simplify your media management workflow and reduce the burden of data retention and review.

4.2 Service Features. Our Service may include, without limitation:

  • Secure digital storage with advanced encryption and access controls.
  • Robust search and filtering capabilities.
  • Tools for tagging, categorizing, and retrieving media files.
  • Options for archiving and sharing digital assets with authorized parties.
  • Integration with third-party applications for expanded functionality.
  • Regular updates, enhancements, and new feature rollouts.

4.3 No Obligation to Succeed. The Service is provided on an "as is" and "as available" basis. CallRim does not guarantee any particular results, outcomes, or improvements to your business operations. You acknowledge that CallRim makes no warranty or promise of success, performance, or a specific outcome arising from your use of the Service.

4.4 Service Evolution. The features and functionality of the Service may change from time to time. CallRim reserves the right to update, modify, or discontinue any feature or aspect of the Service at its sole discretion without any obligation to you.

5. Permitted Use and Restrictions

5.1 Acceptable Use. You agree to use the Service solely for lawful purposes and in accordance with these Terms. You shall not:

  • Use the Service in any manner that violates any applicable law, regulation, or third-party rights.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Interfere with or disrupt the operation or security of the Service, its servers, or networks.
  • Engage in any data scraping, harvesting, or other automated collection of data from the Service without our prior written consent.
  • Use the Service for any fraudulent, deceptive, or misleading activities.
  • Share or disclose your Account credentials with any third party or allow unauthorized access to the Service.

5.2 User-Generated Content. You retain ownership of any Content you upload or submit to the Service. However, by contributing Content, you grant CallRim a worldwide, non-exclusive, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, and distribute your Content solely for the purpose of operating and improving the Service.

5.3 Third-Party Integrations. The Service may include access to third-party tools, plugins, or integrations. Use of such third-party components is subject to the terms and conditions of the respective providers, and CallRim is not responsible for any issues arising from third-party services.

6. Payment and Fees

6.1 Service Fee. Where applicable, your access to certain features of the Service may require payment of a Service Fee. The fee schedule, billing terms, and any applicable charges will be communicated to you during the registration or subscription process and are incorporated herein by reference.

6.2 Billing and Payment. All fees are due in advance unless otherwise specified. You agree to pay all fees and charges incurred under your Account in accordance with our billing terms. If any payment is not received when due, CallRim may suspend or terminate your access to the Service.

6.3 No Refunds. Except as expressly provided in a separate agreement, all fees paid are non-refundable. CallRim reserves the right to adjust fees and pricing upon renewal of your subscription.

6.4 Taxes. You are responsible for all taxes, levies, or duties imposed by any governmental authority related to your use of the Service, excluding taxes on CallRim's net income.

7. Intellectual Property

7.1 Ownership. All intellectual property rights in and to the Service, including all software, features, documentation, and content provided by CallRim (excluding any User Content) are the exclusive property of CallRim or its licensors. Nothing in these Terms grants you any rights to use CallRim's trademarks, logos, or proprietary content except as expressly set forth herein.

7.2 User Content. You acknowledge that you are solely responsible for the content you submit. CallRim does not claim ownership of your Content; however, you grant CallRim a license as provided in Section 4.2 above.

7.3 Feedback. Any suggestions, feedback, or ideas submitted to CallRim regarding the Service ("Feedback") are non-confidential and shall become the property of CallRim. You hereby assign all rights in such Feedback to CallRim.

8. Disclaimers and No Warranty

8.1 AS IS, AS AVAILABLE. The Service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

8.2 No Guarantee of Success. CallRim does not warrant that the Service will meet your specific needs or expectations, or that it will result in any particular outcome, including improvements in efficiency, accuracy, or profitability. You acknowledge that use of the Service is at your sole risk.

8.3 No Obligation to Succeed. Under no circumstances shall CallRim be liable for any failure to produce desired results, increased revenue, or any other success metric. CallRim is not obligated to guarantee the success or performance of your business operations through the use of our Service.

8.4 Third-Party Materials. The Service may contain links or integrations with third-party software, websites, or services. CallRim is not responsible for the accuracy, content, or practices of these third-party providers.

8.5 Limitation of Obligations. CallRim does not guarantee that the Service will be error-free, timely, secure, or uninterrupted. We disclaim any obligation to maintain the Service at any particular level of performance or availability.

9. Limitation of Liability

9.1 Exclusion of Damages. To the fullest extent permitted by applicable law, CallRim shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages. This includes, without limitation, damages for loss of profits, data, business, or goodwill.

9.2 Aggregate Liability. In no event shall the total aggregate liability of CallRim for any claims arising out of or related to these Terms exceed the total amount paid by you to CallRim in the 12 months immediately preceding the claim.

9.3 Force Majeure. CallRim shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or other events outside our control.

10. Indemnification

10.1 Your Indemnity. You agree to indemnify, defend, and hold harmless CallRim and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service;
  • Your violation of these Terms or any applicable law;
  • Your infringement or misappropriation of any intellectual property or proprietary rights of any third party; or
  • Any actions taken by you in connection with the Service.

10.2 CallRim's Right to Assume Defense. In the event of any claim subject to indemnification under these Terms, CallRim reserves the right, at its own expense, to assume the exclusive defense and control of any such claim. You agree to cooperate fully with CallRim in the defense of such claim.

11. No Obligation of Results; No Guarantee Clause

11.1 No Guarantee of Outcomes. CallRim expressly disclaims any obligation to achieve specific outcomes, results, or improvements for your business through the use of our Service. Your use of the Service is solely at your own risk, and any success, performance, or benefits are not guaranteed.

11.2 Business Discretion. You acknowledge that CallRim does not provide professional advice, and that any recommendations, strategies, or guidance provided through the Service are suggestions only. CallRim shall have no liability if such advice or guidance does not result in the desired outcome.

11.3 User Responsibility. You are solely responsible for verifying the accuracy, reliability, and effectiveness of any content or results obtained from the Service, and for taking any actions based on that information.

12. Term and Termination

12.1 Term. These Terms will remain in effect until terminated by either party as provided herein.

12.2 Termination by You. You may terminate your use of the Service at any time by discontinuing use and, if applicable, canceling your Account. No refunds will be provided for any unused portion of the Service Fee.

12.3 Termination by CallRim. CallRim reserves the right to suspend or terminate your access to the Service immediately, without notice or liability, if:

  • You violate any of these Terms;
  • Your actions compromise the security or integrity of the Service;
  • We reasonably believe that your use of the Service is harmful to other users or to CallRim.

12.4 Effect of Termination. Upon termination, all rights granted to you under these Terms will immediately cease, and you must promptly delete or destroy all materials obtained from the Service. Termination does not relieve you of any obligations incurred prior to termination, including the payment of any outstanding fees.

13. Governing Law and Dispute Resolution

13.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of laws provisions.

13.2 Dispute Resolution. Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved exclusively by the courts located in [Your Jurisdiction]. You consent to the personal jurisdiction and venue of such courts.

13.3 Arbitration. Alternatively, at CallRim's sole discretion, disputes may be submitted to binding arbitration under the rules of the [Arbitration Association]. The decision rendered by the arbitrator shall be final and binding on all parties.

14. Miscellaneous Provisions

14.1 Entire Agreement. These Terms, along with any policies referenced herein, constitute the entire agreement between you and CallRim regarding the Service and supersede all prior communications, proposals, or agreements, whether written or oral.

14.2 Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be replaced by a valid, enforceable provision that most closely reflects the intent of the original provision.

14.3 Waiver. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term, and any failure by CallRim to enforce any provision of these Terms shall not constitute a waiver of its right to enforce such provision in the future.

14.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without the prior written consent of CallRim. CallRim may assign or transfer these Terms, in whole or in part, at its sole discretion without notice to you.

14.5 Notices. Any notice or communication required or permitted under these Terms shall be in writing and deemed given when delivered personally, sent by certified mail (return receipt requested), or via email to the addresses provided below.

14.6 Force Majeure. CallRim shall not be liable for any delay or failure in performance due to circumstances beyond its reasonable control, including natural disasters, acts of war, terrorism, labor disputes, or governmental actions.

14.7 No Third-Party Beneficiaries. These Terms are for the sole benefit of you and CallRim and do not confer any rights or remedies on any third party.

14.8 Amendments. CallRim reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website or via other notice methods. Your continued use of the Service constitutes your acceptance of the amended Terms.

14.9 Survival. The provisions of these Terms that by their nature should survive termination—including, but not limited to, Sections 7 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), and 11 (No Obligation of Results)—will remain in effect following termination of your use of the Service.

15. Contact Information

If you have any questions, concerns, or comments about these Terms or the Service, please contact us at:

CallRim
21781 Ventura Blvd. #123A, Woodland Hills, CA 91364
Email: support@callrim.com